Responsible Gaming
At Richard Casino, we believe gambling should be enjoyed purely as entertainment. It is never a reliable way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting our players in Australia and beyond.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to play at Richard Casino. We take age verification seriously and reserve the right to request proof of identity at any time. If you are under the legal age, please do not attempt to access our gaming services.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate problem gambling:
- Spending more time or money gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount wagered
- Gambling to escape problems, stress, or negative emotions
- Neglecting family, work, school, or other important responsibilities
- Borrowing money or getting into debt to fund gambling
- Experiencing anxiety, irritability, or mood swings related to gambling
- Failed attempts to reduce or stop gambling
- Jeopardising relationships, employment, or educational opportunities
If you identify with any of these signs, please reach out for support immediately.
Self-Help Tools
Richard Casino provides the following tools to help you maintain control of your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit.
- Loss Limits: Establish maximum loss thresholds to protect your bankroll.
- Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent.
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing Richard Casino and our partner sites.
- Account Closure: Close your account at any time if you wish to stop playing.
To activate any of these tools, contact our customer support team or visit your account settings.
Support Organisations
Help and support are available 24/7 from these trusted organisations:
Australia
- Gambling Help Online - Free counselling and support for problem gambling
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858
United Kingdom
- GamCare - Information, advice, and support for problem gambling
Website: www.gamcare.org.uk - GamStop - National self-exclusion scheme
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council - Prevention and treatment resources
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling - Helpline and resources
Website: www.ncpgambling.org
Phone: 1-800-522-4700
Take Action Today
If you or someone you care about is struggling with problem gambling, please do not hesitate to seek help. The organisations listed above provide confidential, professional support at no cost. Remember: gambling should always remain fun and within your means. Your wellbeing is our priority.
Reach out to a support organisation today—help is available.